Terms of Service

OVERVIEW

This website, operated by sipcraftcup (“we,” “us,” or “our”), provides e-commerce services for premium drinkware. By accessing this site or purchasing drinkware, you agree to these Terms of Service (“Terms”), including any policies referenced herein, such as our Privacy Policy, Shipping Policy, and Refund Policy. These Terms apply to all users, including browsers, customers, and contributors.

If you do not agree to these Terms, you must not use the site or purchase our products.

SECTION 1 – ELIGIBILITY AND AGE REQUIREMENT

By agreeing to these Terms, you represent and warrant that you are at least 18 years of age or the age of majority in your jurisdiction, whichever is greater. You may not use our services if you are under 18.

We do not knowingly permit minors to purchase products or create accounts. If we become aware that a minor has provided personal information or made a purchase, we will take appropriate steps to cancel the order and delete the information, where required by law.

You may not use our services for any illegal or unauthorized purpose, including violating copyright or trademark laws, transmitting malicious code, or engaging in fraudulent activity. Violations may result in immediate termination of your access.

SECTION 2 – GENERAL CONDITIONS

We reserve the right to refuse service to anyone for any lawful reason. Non-encrypted content, excluding payment data, may be transmitted over various networks and adapted to meet technical requirements. Payment data is always encrypted.

You agree not to reproduce, duplicate, copy, sell, resell, or exploit any portion of the service without our prior written permission.

SECTION 3 – ACCURACY OF INFORMATION

We are not liable for inaccuracies in site information. Materials on this site are provided for general information only. Historical data may not be current. We reserve the right to modify site content at any time without notice.

SECTION 4 – PRICE AND SERVICE MODIFICATIONS

Prices for drinkware may change without notice. We may modify, suspend, or discontinue any service or product at any time without liability to you or any third party.

SECTION 5 – PRODUCTS OR SERVICES

Drinkware is available exclusively online. Quantities may be limited. Sizes, colours, capacities, materials, or specifications may vary depending on your monitor or device. We reserve the right to limit sales by region, person, or jurisdiction. Returns are governed by our Refund Policy.

SECTION 6 – BILLING AND ACCOUNT ACCURACY

We may refuse or cancel any order at our discretion. You agree to provide accurate, current, and complete account and billing information and to update it promptly. Orders may be limited per household, payment method, or customer.

SECTION 7 – PROHIBITED USES

You are prohibited from using the site or products for any of the following:

Any unlawful, fraudulent, deceptive, or misleading purpose
Resale, rental, distribution, or commercial exploitation of our products without written authorization
Infringing or violating our intellectual property rights or the rights of any third party
Harassing, abusing, threatening, defaming, or discriminating against others
Uploading or transmitting viruses, malware, or any destructive code
Hacking, scraping, data mining, or interfering with site security or functionality
Impersonating any person or entity
Providing false billing, payment, or shipping information
Engaging in chargeback fraud or abusive return behaviour

We reserve the right to terminate your access for any prohibited use.

SECTION 8 – INTELLECTUAL PROPERTY

All content on this site, including text, graphics, logos, images, product designs, photographs, videos, software, code, and trademarks, is owned by or licensed to sipcraftcup and is protected by copyright, trademark, and other intellectual property laws.

The sipcraftcup name, logo, and all related marks are trademarks of sipcraftcup. You may not use, reproduce, modify, distribute, publicly display, reverse engineer, or create derivative works from any content without our prior written consent. All rights not expressly granted are reserved.

SECTION 9 – USER SUBMISSIONS

We may use comments, ideas, feedback, or other submissions without restriction. We are not obligated to maintain confidentiality or compensate you for any submission. Prohibited content includes unlawful, abusive, defamatory, or malware-containing material related to drinkware or otherwise.

SECTION 10 – PERSONAL INFORMATION

Submission of personal data is governed by our Privacy Policy. By using the site, you consent to our collection, use, and disclosure of personal information as described in that policy.

SECTION 11 – THIRD-PARTY TOOLS AND LINKS

We may offer third-party tools “as is” without warranties. Use of third-party tools is at your own risk. Third-party links may direct you to external sites. We are not liable for third-party content, products, or transactions. Review third-party policies before engaging with them.

SECTION 12 – ERRORS AND INACCURACIES

We may correct errors in product descriptions, pricing, promotions, or availability without prior notice. We have no obligation to update information except as required by law.

SECTION 13 – DISCLAIMER OF WARRANTIES

Services and products are provided “as is” and “as available.” To the maximum extent permitted by law, we disclaim all warranties, express or implied, including implied warranties of merchantability, fitness for a particular purpose, and non-infringement. We do not warrant that the site will be uninterrupted, secure, or error-free.

SECTION 14 – LIMITATION OF LIABILITY AND ALLERGY DISCLAIMER

To the maximum extent permitted by law, sipcraftcup shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including lost profits, lost data, or business interruption, arising from your use of the site or products.

Our total liability for any claim arising from these Terms or your purchase shall not exceed the amount you paid for the product giving rise to the claim.

Allergy Disclaimer: Drinkware may contain materials such as stainless steel, silicone, plastic, coatings, pigments, or other substances. If you have allergies, sensitivities, or medical conditions, you are responsible for reviewing product descriptions and materials before purchase. We are not liable for allergic reactions, sensitivities, or adverse effects resulting from use of our products. Consult a qualified physician if you have concerns.

SECTION 15 – INDEMNIFICATION

You agree to indemnify, defend, and hold harmless sipcraftcup and its officers, directors, employees, agents, and suppliers from any claims, damages, losses, liabilities, and expenses arising from your breach of these Terms or violation of any third-party rights.

SECTION 16 – TERMINATION

We may terminate or suspend your access for breach of these Terms. Obligations and liabilities incurred prior to termination shall survive, including payment obligations, intellectual property provisions, disclaimers, and limitations of liability.

SECTION 17 – SEVERABILITY

If any provision of these Terms is found unenforceable, that provision shall be severed, and the remaining provisions shall remain in full force and effect.

SECTION 18 – ENTIRE AGREEMENT

These Terms supersede any prior agreements between you and us. Any ambiguities shall not be construed against the drafting party.

SECTION 19 – CHANGES TO TERMS

We may update these Terms periodically. Continued use of the site after changes constitutes acceptance of the revised Terms. Where required by law, we will provide additional notice.

SECTION 20 – GOVERNING LAW AND JURISDICTION

These Terms and any dispute arising from them shall be governed by the laws of Hong Kong SAR, without regard to conflict of law principles. The courts of Hong Kong SAR shall have exclusive jurisdiction, unless mandatory consumer protection laws in your jurisdiction require otherwise.

SECTION 21 – CONTACT

Address:
RM.517 NEW CITY CENTRE, 2 LEI YUE MUN ROAD, KWUN TONG, HONG KONG

TEL:
+85260481453

Email:
[email protected]

Working Hours:
Monday–Friday, 08:00–17:00 (UTC +8)

We respond within 24 hours on business days.